Statistical Quality Control & Operations
Research Division (SQC & OR Division) is one of the premier
wings of Indian Statistical Institute (ISI), Calcutta. As
early as in 1935, ISI had recommended that the Government
should take appropriate measures to initiate SQC method in
Indian industries. Walter A. Shewhart (the originator of SQC)
came to India at the invitation of the Institute in 1947-48,
toured the country, held conferences and stimulated interest
among Indian industrialists. The follow-up work done by the
Institute led to the recognition of SQC as a useful technique
in the industry and resulted in the formation of a network of
SQC Units in India.
Over the years, this has grown to ten
Operating Units scattered throughout the country as well as a
training & promotional unit, and a central co-ordinating
Division at ISI, Calcutta. The Division is engaged in
research, promotion, training and application of Quality
Management in general and Statistical Quality Control &
Operations Research in particular among the Indian Industries
over three decades. The division has got a head and each unit
is headed by Executive-in-charges.
The role and function of the SQC & OR
Division of the Institute, among others is:
national economy through continual search for excellence in
To play a leading
role in dissemination of new concepts, methods and
techniques in the improvement of Quality and Productivity.
To develop highly
skilled professionals who are capable of self-actualization.
To create a
reputation for consultancy service in the area of Total
Quality Management and Productivity.
To help industries
in their efforts to cope up with the growing challenge of
global competition through implementation of quality system
based on ISO-9000 series of standards and QS-9000 standards.
develop and improve methodologies through applied research
efforts to attain International Standards in services
A stream of Quality Professional from all
over the world have been constantly guiding the faculties of
the Division in its effort right from Dr. Walter A. Shewhart,
Dr. Deming, Dr. JM Juran, Dr. Genichi Taguchi, Dr. Massing,
Dr. Tsuda to latest Dr. Meekar, Dr. James Harrington and
The faculties of the division towards
Process and Product Quality Improvement have serviced a number
of organizations in the country and abroad.